Privacy Policy

Last updated: 1/25/2026

1. Introduction

Welcome to CromoSwap. This Privacy Policy explains how we collect, use, disclose, and protect your personal information when you use our mobile application.

2. Information We Collect

2.1 Information Provided by You

  • Username and profile information
  • Email address
  • Location (when you allow it)
  • Information about your sticker collection
  • Messages and communications with other users

2.2 Automatically Collected Information

  • Device information (model, operating system, unique identifiers)
  • App usage data
  • IP address and connection information
  • Performance data and app errors

3. How We Use Your Information

We use your information to:

  • Provide and improve CromoSwap services
  • Facilitate trades between users
  • Connect you with other nearby collectors
  • Send important service notifications
  • Prevent fraud and ensure security
  • Personalize your app experience
  • Perform analysis and research to improve our services

4. Information Sharing

We may share your information:

  • With other users (public profile information only)
  • With third-party service providers who assist us
  • When required by law or to protect our rights
  • In case of merger, acquisition, or asset sale

We do not sell your personal information to third parties.

5. Storage and Security

We implement technical and organizational security measures to protect your information against unauthorized access, loss, destruction, or alteration. Your data is stored on secure and encrypted servers.

6. Your Rights

You have the right to:

  • Access your personal information
  • Correct incorrect data
  • Request deletion of your data
  • Export your information
  • Opt out of marketing communications
  • Revoke consents at any time

To exercise these rights, access the app settings or contact us.

7. Minors Data

Our service is not directed at children under 13 years of age. We do not intentionally collect information from children under 13. If you believe we have collected data from a child, please contact us immediately.

8. Cookies and Similar Technologies

We use cookies and similar technologies to improve your experience, analyze app usage, and personalize content. You can manage cookie preferences in your device settings.

9. Links to Third-Party Sites

Our app may contain links to third-party websites or services. We are not responsible for the privacy practices of these third parties. We recommend reading their privacy policies.

10. Changes to This Policy

We may update this Privacy Policy periodically. We will notify you of significant changes through the app or by email. Continued use of the service after changes constitutes acceptance of the new policy.

11. GDPR Compliance

We are committed to complying with the General Data Protection Regulation (GDPR) and other applicable data protection laws. We process your data with appropriate legal basis and respect all your rights as a data subject.

12. Contact

For questions about this Privacy Policy or how we handle your data, contact us:

Email: privacy@cromoswap.com

Support: support@cromoswap.com

This policy has been in effect since 1/25/2026 and applies to all CromoSwap users.